by Torstein Dale Sjøtveit, CEO
I made an official visit to SEB’s Customer Care Centre, recently on Friday, 6 September 2013. This was my very first visit to the Customer Care Centre since its operations begun about a year ago. SEB’s Customer Care Centre serves as a One-Stop-Centre for all types of communication with all our customers across Sarawak, through phone calls, e-mails, SMS, and fax. The Customer Care Centre functions as a platform for our customers to communicate with us, and it aims to be the preferred point of contact for customer service.